Network Monitoring: Your network infrastructure (servers, switches, routers, firewalls, etc.) is remotely monitored and
managed to ensure your employees have essential access to the resources they increasingly need to be productive - resources like applications, data and internet availability.
Business Application Monitoring: We monitor and manage the core systems responsible for business-critical
applications from an end-user experience perspective. It includes the management of applications availability and performance,
proactive maintenance, fault detection, security, application server, core services and capacity planning.
Printer/Copier Monitoring: Today, most printers and copiers are now connected to the network. With that, comes the need
to proactively monitor and manage these devices, including toner levels, error codes and meter reads (where available).
Reduce onsite service calls and ensure these critical devices are “managed” through service automation.
Voice-over-IP Monitoring: No business is going to unplug their legacy phone system to have their new system work like
most networks do, irrespective of the benefits of unified communications. To improve the adoption of new technology, like
Voice-over-IP, we remotely monitor and manage most leading IP-based communications systems to ensure quality of service.
Security & Protection: Inadequate protection exposes businesses to viruses, hackers, and data loss. It takes only one
infected and un-patched machine to bring your entire network down. CO Network is your ‘always on’ defense system including
patch & virus management and remediation.
Secure Remote Access: Greatly reduces the response time to most issues and provides our technicians with the ability to
solve or proactively prevent network issues before they become business problems.
Asset & Lifecycle Management: Our Asset & Lifecycle Management service is a complete, integrated offering that
provides real-time management visibility into hardware and software assets, tracks software license usage, automatically
distributes software, and ensures regulatory compliance and ongoing IT optimization regardless of location.
Online Backup & Storage: With the proliferation of the internet and access to data comes the need to ensure critical data
is safeguarded. Our Online Backup service ensures all corporate and client data is backed up and completely protected
regularly in accordance with your corporate policy (either daily
or weekly).
Available Level 2 Network Support: 1-866-My-Utility (698-
8454) enables cost-effective management of your network and
devices whether your office is centrally-located or distributed.
1-866-My-Utility dramatically increases business productivity
and guarantees unprecedented levels of service and Level
2 Network Support with secure remote access, self-help &
ticketing and the Utility University - 24x7 online training.
